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Our AI Policy

Purpose

AI has the power to help Fast Forward accelerate our mission, scale impact, and make smarter decisions. But with that power comes responsibility. This policy outlines the principles that guide how we use AI — always with human oversight, respect for privacy, and a focus on social good.

AI is always evolving. So is this policy. We’ll review and update it regularly to ensure our guidelines stay relevant and effective.

Scope and Responsibility

Every Fast Forward staff member is responsible for using AI in line with this policy. This policy covers all AI tools.

Guiding Principles

AI amplifies our work, but we keep humans and ethics at the heart of it all.

  • People Power: Our people are our greatest strength. We use AI to boost our skills, free up time, and focus on what matters most.
  • Full Accountability: We’re transparent about how we use AI (including writing this policy!), and human assessment is non-negotiable. Every AI-generated piece is reviewed by the human who generated it to ensure it meets our high standards. That person is accountable for the final results.
  • Fairness First: Equity matters. AI should create a fairer world, so we actively check for bias in our prompts and data and adjust accordingly. We also strive to ensure our data is reflective of the communities we serve.
  • Data Protection: We protect personal data, ensuring sensitive information is never shared without safeguards. We also never use sensitive details from Fast Forward, our partners, or our portfolio of nonprofits to train AI tools.
  • AI for All: We believe in making AI accessible to everyone. Our team thrives in a supportive environment where experimenting, asking questions, and sharing learnings is encouraged. We start small with new tools to build familiarity before tackling more complex tasks.

Using AI to Power our Mission

How We Leverage AI Daily

These are the key ways AI enhances our everyday operations. As mentioned above, human judgment always guides the evaluation and adjustment of AI-generated work.

  • Task Automation: By automating repetitive tasks like entering data or summarizing long documents, AI frees up valuable time for more strategic work.
  • Idea Generation: We use AI to brainstorm and explore new ideas, helping us think outside the box with diverse perspectives.
  • Content Creation: For outlining and editing emails, documents, and other content, we turn to AI.
  • Data Analysis: AI helps process data, crunching numbers and summarizing information to surface important takeaways quickly.

Advancing the Nonprofit Sector

We see AI as a game-changer, not just for us, but for nonprofits everywhere. Here’s how we approach leveraging AI to advance the nonprofit sector as a whole.

  • Training: We strive to make understanding and implementing AI tools easy. Our programs and resources give nonprofits the know-how to use AI ethically and effectively.
  • Storytelling and Visibility: We shine a light on the nonprofits using AI to drive real impact. Our aim? To spark curiosity and encourage others to explore how tech can fuel social good.
  • Support: We engage funders in conversations about AI’s impact on nonprofits. We build lasting relationships rooted in a shared vision of AI for humanity so that resources aren’t a barrier to impact.
  • Partnerships: Collaboration is key. By teaming up with other organizations, we stay sharp on AI best practices and push the nonprofit sector forward.
  • Advocacy: We champion responsible AI use, advocating for ethical practices and transparency among nonprofits.

Conclusion

Following this AI policy helps us work smarter while keeping fairness front and center. As we continue to innovate, our commitment remains the same: using AI to power social good while staying true to what matters most — people.

*This policy was created with the help of AI tools for idea generation and word choice. All content was human-reviewed and iterated upon before being finalized.